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Sherry
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DealerRater
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Beck
Ford Lincoln
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 5.0 /5
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Feb
24, 2016
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New Vehicle
Experience
This is the second new truck I have purchased from Beck Ford Palatka in two
years. I will recommend highly to anyone looking to buy. The Sales Manager
& Salesman could not be more accommodating or informative about my new
truck, prior, during & after the purchase. Again, I recommend without
any reservations! Sincerely, Sherry Reed
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Customer Service
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5.0 /5
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Quality of Work
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5.0 /5
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Friendliness
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5.0 /5
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Pricing
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5.0 /5
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Overall Experience
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5.0 /5
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Reason For Visit Sales
(New)
I Recommend This Dealer Yes
Employees dealt with Carmello & Rick
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5.0 /5
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Feb
11, 2016
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Good experience.
I had a problem with my heated seat. It was intermittent. It worked
sometimes and sometimes it did not. Wayne McClain and his staff stayed with
it until they finally found the problem. While they were working on it they
gave be a new loaner car to use for free. They fixed it and it has been
working ever since. Good group to work with. Don McAuliff
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Customer Service
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5.0 /5
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Quality of Work
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5.0 /5
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Friendliness
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5.0 /5
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Pricing
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5.0 /5
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Overall Experience
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5.0 /5
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Reason For Visit Service
I Recommend This Dealer Yes
Employees dealt with Wayne, Chris
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Great Service
By Suzanne from Hawthorne, FL | June 10, 2015
I've been going to Quick Lane for a number of years, even
before it was purchased by Beck. Jeremy Ricks is a caring and dedicated
employee who looks out for the customer and makes sure your vehicle is safe
without gouging you with repairs. He lets me know what needs to be repaired now
and what can wait. He wants to make sure I'm driving a safe vehicle. The big
boss came through one day while I was there waiting on my car and I couldn't
say enough nice things about Jeremy. He always tries to fit me in as I live in
Hawthorne. They stand behind their work and if you ever have a problem with a
repair (which I haven't) just let Jeremy know. I highly recommend Quick Lane to
all my friends and tell them to ask for Jeremy!
Rating from Suzanne
Overall: 5
Customer Service: 5 out of 5
Buying Process: N/A
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
Great service, professional and friendly personnel By
Beach fan from St. Augustine, fl | July 10, 2015
We were greeted with "may I help you from
employees" when we entered the building. Clearly, the dealership was well
managed from the cleanliness to the knowledge of the sales and other personnel.
We dealt with Curtis Gore, who never pushed us but answered all of our
questions. He was very patient and kind. Thanks for the opportunity to praise
him and this dealership!
Rating from Beach fan
Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: N/A
Overall Facilities: 5 out of 5
| 5.0 /5 | Nov 18, 2015 | Great Service
This is my second vehicle with them and each time they have been amazing! They worked with me so much in getting into my Jeep Wrangler. Customer Service | 5.0 /5 | Buying Process | 5.0 /5 | Quality Of Repair | 0.0 /5 | Overall Facilities | 5.0 /5 | Quality Of Repair | Not Applicable |
Shopped for a used car
Does recommend this dealer
Did make a purchase |
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| 4.8 /5 | Nov 8, 2015 | Great Customer Service
I had my 2003 Ford F150 serviced with "The Works" at the Quick Lane. Mr. Joe drove me back to work and picked me up when the service was complete. Great team Joe and Jeremy and the rest of the crew in quick lane Customer Service | 5.0/5 | Quality of Work | 5.0/5 | Friendliness | 5.0/5 | Pricing | 4.0/5 | Overall Experience | 5.0/5 |
Reason For Visit Service
I Recommend This Dealer Yes
Employees dealt with Mr. Joe and Mr. Jeremy |
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| Nov 6, 2015 | Above and beyond expectations.
Immediate response by Wayne and Mark to my phone call from home. Wayne drove me to my appointment while Mark drove my MKX to the dealership to correct the problem. My car ready for me when promised with a wash job. I am now waiting for Rick to deliver the 2017 MKX to me. I have it all picked out. Thank you Beck Lincoln. Danny Customer Service | 5.0/5 | Quality of Work | 5.0/5 | Friendliness | 5.0/5 | Pricing | 5.0/5 | Overall Experience | 5.0/5 |
Reason For Visit Service
I Recommend This Dealer Yes
Employees dealt with Wayne, Mark
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Service Type : Sales |
Zip Code : 32177-8556 |
City : PALATKA |
Year : 2016 |
Make : Ford |
Model : Fusion |
Sales and service are great. Entire staff very attentive and helpful. |
7 Nov 2015, 11:45 PM
by Art B L about Sales Experience at Beck Ford Lincoln |
